Golang Job: ServiceNow Engineer

Itecor is an international boutique IT consulting company headquartered in Switzerland. Our experts all rise to the challenge of working on digital projects for our prestigious clients from various fields, including technology, banking and finance, consumer goods, the public sector, and education. Thanks to our communities of practice, we provide them with the support they need to become the best in their field. Close to our clients, delivering high-value services, embodying applied innovation and empowering people: this is the core of who we are. If it is important to you to work in a place with strong values of respect, quality, and service with a human-centric approach and social responsibility, we would love to hear from you: join our community of learning, daring and inspiration.
To reinforce our team of consultants for our Swiss-german clients, we are hiring a
ServiceNow Engineer - Zurich
If you are passionate about new technologies, constantly bringing in ideas, seeking to learn and improve your skillset. You are a strong conceptual person with an open mindset and highly flexible as our mandates requires high agility. If you are all of this, then you are the type of person we are looking for!
required key skills

• Validated completion of ServiceNow and/or other ITSM tools courses
• Min 5 years of experience in IT as a developer, 2 years in ServiceNow
• ServiceNow Fundamentals, Discovery Fundamentals and Service Mapping Fundamentals
• Good understanding of ITSM process and ITIL best practices
• Experience working with Agile Project Teams
• German and English

your role

• Understand business context and how to translate business and functional requirements into a sustainable ServiceNow implementation
• Analyze system processes and develop enhancements to improve user experience and general system usability
• Develop scripts on the ServiceNow platform to automate tasks and integrations
• Collaborate with business and technology stakeholders, clearly understand their needs and communicate the team’s roadmap
• Advanced problem solving and deal with a variety of options in complex situations
• Draw upon the analysis of others and makes recommendations that have a direct impact
• Develop design documentation for an enterprise deployment
• Develop systems integrations and process automation
• Perform installation and testing of ServiceNow updates and new releases

your knowledge

• Higher education in computer science
• Min 3 years of experience in IT as developer, 2 in ServiceNow with a focus on software / system engineering
• Experience in the fields of systems engineering or software development, knowledge of one or more programming and scripting languages (e.g., Golang, Java, C #, Bash)
• Focus on Postgres SQL and Kubernetes Foundry and/or OpenShift as well Kafka, MinIO, KeyCloak, Prometeus, Grafana, automation tools (e.g., Jenkins, Ansible) and Linux knowledge
• Enthusiasm for new technologies, software development and cloud, independent and efficient way of working, good integration in a self-organized, agile team, proactive contribution of expertise, ideas, and flexibility.

what we offer

• Be a part of a multinational and diverse company with offices in Switzerland, France, Macedonia, Mexico and Spain
• Gain international business experience by being involved in very exciting projects for international clients
• Benefit from our knowledge management internal program with a wide range of expertise and guidance
• Grow both personally and professionally
• Enjoy a friendly and supportive work environment with regular fun, internal team events
• Dare to be yourself, show personal commitment and responsibility, get mutual respect, openness and lifelong memories.

itecor, trusted advisor for your digital transformation
Itecor is an independent and solid company that developed in accordance with its human and societal values since its creation in 1992. Today Itecor International SA employs more than 200 employees in 8 different offices worldwide (Vevey, Geneva, Zurich, Paris, Barcelona, Skopje, Mexico, Durango), and offers services based on the three pillars of Governance & Service Management, Digital Solutions and Quality Assurance. Local and cross-cutting teams of experts build sustainable human and business relationships with their clients. Welcome to today’s world.
We look forward to your application.
Please be informed that only selected candidates will receive a response. We thank you for your understanding.